Returns & Exchanges

At Roger's Gardens, we want you to be completely satisfied with your purchase; if you are not, we offer returns on eligible items within 30 days of receipt. Please note that live plants and seasonal items may be subject to specific return conditions to ensure quality and health.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original condition, unused, and with all original packaging and tags attached.

• 2.
  Gather Documentation

  Locate your original sales receipt or order confirmation email to facilitate a smooth verification process.

• 3.
  Initiate the Return

  Visit our retail location in person or contact our customer service team via email to receive a return authorization for shipped items.

• 4.
  Receive Refund

  Once your return is inspected and approved, a refund will be issued to your original payment method within 5-7 business days.